Important Information About Orders:

Please contact us to verify stock levels before paying for an order online.

We recommend that you contact us or request a quote before proceding with online payments as some products may not currently be available for order.

Shipments and returns

With the exception of special orders, all our products are shipped from our warehouse in France. Import duty and customs fees have already been paid upon entry into the European Union. If you are ordering from within the E.U. no further import duties are due.

Your package shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.